Last updated 06/04/2018
OUR PRIVACY COMMITMENT
Cookies are used to make navigation on our sites easier by storing this data on the user's computer which will help load information on our websites quicker. These cookies will be able to remember pages you've viewed, products you've purchased, and login information.
You may choose to disable and/or delete cookies, but your ability to use some areas for the site may be limited. For more information about cookies and how to disable them, please visit -- http://www.allaboutcookies.org.
Our support team gathers specific information regarding the user and the issue that is in question. For example, PC support may request the user's PC specs. Information gathered by support is not shared with any third-party websites.
Additionally, when making orders on IFI's Online Store, we collect information such as your billing address, shipping address, IP address, and specific information which includes but not limited to, card number and expiration date.
The information provided may be used to perform on or more of the following:
Please contact the respective support to completely delete your information from our system.
General Support/Idea Factory International Forums: [email protected]
PC Support: [email protected]
IFI's Online Store: [email protected]
CAUTION! Personal information given out on a discussion board, or any public setting, can be collected and used by people you don't know. Idea Factory International makes every reasonable attempt to protect those who participate in our web forum, but we cannot guarantee the security of information you post on the forums yourself.
Disclosing Personal Information and Website Accessibility
These third parties include BigCommerce, which we use to manage product fulfillment for our Online Store. You can read more about how BigCommerce uses your personal information here -- https://www.bigcommerce.com/privacy/.
Idea Factory International publishes our games on Steam and receives information from users who purchase our games. Information that is collected from Steam may be used to help customers through support and to analyze data about users who purchase our games on Steam. Information that Steam collects about user data can be found by using the following link: https://store.steampowered.com/privacy_agreement/
Idea Factory International uses Google Analytics, which collects data on pages, products, and games that are being viewed and to what extent are users engaging on specific areas of our websites. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. If you would like to opt-out of Google Analytics then please use https://tools.google.com/dlpage/gaoptout.
We may also disclose your information when we, in good faith, to believe that such information is necessary to satisfy the law, protect the security and integrity of our site, and/or to protect the rights, property, and/or safety of Idea Factory International, its employees, users of the site or others.
Participants outside the US may be required to submit additional forms to become eligible for contest entries. Please refer to your country's laws for further information.
Children under the age of 13 who would like to create a user account and make purchases from IFI's Online Store can only do so with a parent or guardian's express consent.
Contact Information and Additional Feedback
Idea Factory International Data Protection Officer
108 W. Walnut St. Suite 260
You may also email us at [email protected]